Privacy Policy
Last Updated: April 16, 2026
1. Introduction
Proteq Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website proteqsolutions.co.za or use our services. Please read this privacy policy carefully.
2. Information We Collect
2.1 Personal Information
- Contact Information: Name, email address, phone number
- Service Information: Details about security services requested
- Communication Data: Messages sent through our contact forms
- Location Data: General area for service delivery purposes
2.2 Automated Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on site, click patterns
- Cookies: Session cookies for security and functionality
3. How We Use Your Information
Service Provision
To provide and manage security services you request
Communication
To respond to inquiries and provide customer support
Analytics
To improve our website and service offerings
Legal Compliance
To comply with legal obligations and regulations
4. Cookies Policy
We use cookies to enhance your browsing experience. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Website functionality and security | Session |
| Analytics Cookies | Website usage statistics | 1 year |
| Preference Cookies | Remember your settings | 30 days |
You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.
5. Data Security
Our Security Measures
- • SSL encryption for data transmission
- • Regular security audits and updates
- • Limited access to personal information
- • Secure servers with firewall protection
- • Employee confidentiality agreements
6. Your Rights
Under POPIA (Protection of Personal Information Act), you have the right to:
7. Contact Us
For privacy-related inquiries or to exercise your rights, contact our Information Officer:
Phillip Meyer
Postal Address
Proteq Solutions
Information Officer
South Africa
Policy Updates
We may update this Privacy Policy periodically. The latest version will always be posted on this page with the "Last Updated" date. We encourage you to review this policy regularly.